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How alexustogel Handles Your Personal Data

Your account data belongs to you. This page explains exactly what we collect when you access alexustogel, how we use it, and what rights you have — including data linked to your DANA, OVO, or GoPay wallet.

Account data protectedDANA, OVO, GoPay contextYour rights, clearly statedContact path includedIndonesia-eligible regions
alexustogel How alexustogel Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

We apply security measures at the account and payment layer. Session tokens, wallet linkage to DANA or OVO, and login activity are each handled with separate access controls so that one compromised layer does not expose the others. Below is how each area works in practice.

Cookies and Sessions

We use session cookies to keep you logged in across device switches. You can clear cookies through your browser at any time; doing so will end your active session and require a fresh login.

Wallet Data Security

Payment details tied to DANA, OVO, or GoPay are stored only as references for reconciliation. We do not store full wallet credentials — those stay inside your e-wallet app.

Account Retention

Active account data is retained while your account is open. If an account is closed, we retain only what applicable rules in eligible Indonesia regions require us to keep.

Requesting Changes

To correct, export, or delete your data, contact support via live chat or email. We verify your identity first, then process the request within the applicable timeframe.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about this policy, want to access your data, or need to report a concern, our support team handles privacy requests directly. Reach us through live chat inside your account, or send a written request via the email address shown in the contact section. We aim to respond to all data-related requests within the timeframe required under applicable rules.

Live Chat Open your account, tap the chat icon, and select the privacy or account data topic. Our team picks up data requests here and routes them to the right person.
Email Request Send a written privacy request to the support email listed on the contact page. Include your registered account name so we can locate and verify your record.
Account Settings Some data corrections — like updating your linked GoPay or OVO number — can be handled directly in account settings without contacting support at all.

Frequently Asked Questions About This Policy

Real questions about your data rights and how alexustogel handles account information — answered plainly so you know exactly where things stand.

We collect your name, contact details, and the payment method you connect — DANA, OVO, or GoPay. We also log device and session data automatically when you access your account.

Only a reference is stored for reconciliation. Full wallet credentials remain in your own e-wallet app. We never hold your DANA or OVO login details on our side.

Active account data stays on file while your account is open. Transaction records are retained as long as required under applicable rules in eligible regions. Session data clears sooner.

Yes. Contact our support team via live chat or email, verify your identity, and we will process your access or deletion request within the timeframe applicable rules require.

We do not sell your data. We may share it with payment processors like DANA, OVO, or GoPay only to complete your transaction, and with service providers bound by the same data rules.

Minor updates — like a new GoPay number — can be made in account settings. For changes that affect identity verification, contact support via live chat to complete the update.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.